Frequently Asked Questions FAQ'S
- Some places advertise installed prices...how do I compare "apples to apples"?
- Do you carry......?
- Can I take samples home?
- What are my flooring options as a "green" consumer?
- I'd like to develop a "look" for my space, but I'm not really sure how to go about it. Can you help?
- What about warranties?
- Your name is Western Carpet Center. Do you only carry Carpet?
- I hear stores talk about "Mill Direct". How does that benefit me?
- Do you stock goods on site?
- I found a carpet I like. Is there any way to make it into an area rug?
- Do you carry roll ends and remnants?
- I'd like new flooring, but I'm on a tight budget. Can you help me?
- How soon will my flooring be available?
- How long does the installation actually take?
- I like to do projects myself, but I'm a little unsure where flooring is concerned.
- What do I need to do to prepare for installation?
- I'm having quite a bit of work done. How do I know when to schedule my flooring?
At Western Carpet, all our pricing is "a la carte". We can certainly quote you installed prices, if that's what you require. Not every customer needs to have their old carpet removed and disposed. Many folks choose to install their own flooring rather than have us arrange for installation on their behalf. You get to choose which grade of pad you'd like to have under foot, rather than the one that's included in our "package".
Our pricing allows you to pick and choose which individual elements are required for your individual situation. Don't worry, we'll help you every step of the way.
The days of landfills full of carpet will soon be coming to an end. All major carpet manufacturers are in the process of developing extensive recycling programs. Today's nylons are made of completely recycleable material. Check out our mill links to view additional information on "cradle to cradle" recycling.
As far as hard surface goes, there are several eco friendly options in woods. We offer both cork and bamboo flooring, as well as a number of "reclaimed" wood products.
In addition to our extensive selection of carpet styles, we can offer vinyl in sheet goods and luxury vinyl tiles, laminate flooring, and wood, both engineered and solid.
Not all retailers qualify for a direct purchasing relationship with manufacturers. If a distributor acts as the "middle man" it adds another layer of cost to the product you purchase.
Bottom line -- Western Carpet Center is a mill direct purchaser. This means savings to you!
As a stocking dealer, we always have plenty of roll ends and remnants on hand -- in both carpet and vinyl. They're a terrific option when you only need a single room or a small space.
An added benefit is that remnants and roll ends are often available at a fraction of the material's original cost!
Absolutely! Western Carpet Center has flooring products available at every "price point". We can show you anything from "builder base grade" goods to high end "luxury designer" materials.
Selection aside, we use a three tiered approach to keeping our prices at the most competitive level.
- Low Overhead Facility
- Mill Direct Purchasing
- Highly Experienced Buyers
This allows us to offer you the highest value in your flooring purchase.
If that's not enough of a budget saver, we always have 6 Months Same as Cash financing available (o.a.c.).
That depends on the product you select. If your material is in stock -- give us just a few minutes to cut the size you require for the job. If your material is stocked locally by it's manufacturer -- give us a few days to arrange for ordering, pick-up and inspection. If your material is only available at the mill, then you need to add a minimum of 7-10 days for shipment as most mills are located in Dalton, Georgia.
Generally speaking, a single room can be done in just a few hours. A standard home will take either one or two days. If you're planning on recarpeting your occupied house, we can certainly "stage" the job for you to allow you to shift furniture from one area to another during the installation process.
When it comes to flooring, you're right to be a little hesistant. Some projects truly require a licensed and bonded professional to ensure a quality finish. Many flooring projects require specialized tools and the trade gained knowledge of how to use them.
However, some of today's flooring products are perfect for a DIY project. We even have a free library of Manufacturer Produced Installation Videos that you can check out on loan.
Your floors need to be "clean and clear". We'll arrange to have the rest taken care of for you! Don't forget to have a fresh vacuum cleaner bag on hand, as well as a bit of touch up paint, just in case.